Effective Date: 02-11-2024
Introduction
At True Drive, we are committed to safeguarding the privacy and personal information of our clients and visitors. This Privacy Policy explains how we collect, use, and protect your data when you access our services, website, or mobile application. By using True Drive services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide our services efficiently. This may include:
- Personal Identifiable Information (PII): Such as your name, email address, phone number, and payment information.
- Vehicle Information: Such as make, model, license plate, and service history.
- Location Data: For pick-up and drop-off services and breakdown assistance, with your consent.
- Usage Data: Details of your interactions with our website, app, or services, such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
True Drive uses the information we collect to:
- Provide, personalize, and improve our services.
- Facilitate bookings, payments, and customer support.
- Send service reminders, offers, and updates.
- Analyze website and app usage to enhance user experience.
- Ensure safety, legal compliance, and to protect against unauthorized use of our services.
3. Sharing of Information
We may share your data with:
- Service Providers: Third-party vendors who assist with our operations, such as payment processors and logistics.
- Legal Obligations: Authorities or law enforcement when required by law or to protect our rights and services.
- Business Transfers: In the event of a merger, acquisition, or asset sale, where your data may be transferred as part of the transaction.
4. Data Security
We employ industry-standard security measures, including encryption and secure servers, to protect your data. However, no online system can be completely secure. We encourage safe practices when sharing sensitive information.
5. Your Privacy Choices
You may:
- Access, correct, or delete your personal data by contacting us.
- Opt out of marketing communications by unsubscribing via our emails or contacting customer support.
- Limit data collection by adjusting your browser or device settings, although this may affect service functionality.
6. Children’s Privacy
True Drive services are intended for users over 18 years old. We do not knowingly collect information from children under 13. If we become aware of such data, it will be deleted promptly.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our services after changes constitutes acceptance of the new terms.
8. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
- Email: Sales@truedrive.in
- Phone: +91 9090208068
- Address: Sikar, Rajasthan, 332001